Delete my Quantum Foods account

What happens when you delete your account

1. You confirm the request below with your password (or from the app under Profile → Delete my account).
2. Your account is locked immediately and you are signed out everywhere.
3. After a 7-day cooling-off period your name, phone number, email address, TIN, address, profile picture, notifications, preferences, support conversations and sign-in tokens are permanently erased. During those 7 days you can sign in and choose Keep my account to cancel.
4. Orders, chick bookings, payments and receipts are kept for 5 years as Ugandan tax law requires, but without any information that identifies you.

Before you can delete, any open chick booking must be collected or cancelled and any order with an unpaid balance settled or cancelled. Wallet credit that is not used is forfeited when the account is deleted, so please spend or request a refund of it first through the Support Center.

Details: Privacy Policy, section 9. Uninstalling the app does not delete your account.